Conflict is an inevitable part of life. We encounter it in our personal relationships, at work, and even within ourselves. While conflict is often viewed as a negative experience, it can actually offer surprising benefits. In this article, we will explore the role of conflict in promoting personal growth and building stronger connections with others.
Open-ended questions can be great conversation starters for social and workplace situations. Unlike closed-ended questions, which only yield one-word answers, open-ended questions get people talking. Mediators rely on open-ended questions, as they are powerful active listening tools, essential for effectively navigating conflicts. Most importantly, they help to engage and empower people to respond in their own words.
