our STORY
Interaction Management Associates was launched in 2004 to promote processes that transform conflicts into elegant solutions. With associates from around the world, we blend keen negotiation skills, compassionate listening, accessibility and a multi-partial approach to foster positive interactions and productive communication.
TRAINING AND SERVICES
IMA provides direct conflict management training and services to organizations of all sizes and stages of development. Our specialties include organizational disputes, complex systemic conflicts, workplace discrimination, B2B, B2C and public policy disputes. We offer custom training, mediation certificate courses and advanced programs for seasoned mediators. Our services include: conflict analysis, coaching, facilitation, ombuds-related services, mediation and other conflict interventions.
OUR CLIENTS
Our clients hail from North America, Africa and Asia. IMA also collaborates with partners across the globe, to build conflict engagement skills of scholars, peacebuilders and development workers in high-conflict areas. Most of our clients are in the public sector, including government institutions, universities, education sector, non-governmental and nonprofit agencies. We also provide services to corporate and for-profit sector clients.
We all stand to gain from improving the way people treat one another. Whether you need direct assistance from IMA or you wish to build your conflict engagement skills, you've come to the right place. Let's work together to find your pathway to more productive and confident approaches to conflict.
