Articles

Kate Otting

Conflict is Inevitable: Why You Must Build Confidence and Embrace It

Conflict is Inevitable: Why You Must Build Confidence and Embrace It

Conflict is an inevitable part of the human experience. While it often makes us uncomfortable, learning to engage in conflict with confidence and ease is an essential life skill. Building confidence for engaging in conflict can help us navigate difficult situations, develop healthy attitudes toward most conflicts, and minimize the negative impact of fear and anxiety conflict can have on our lives. In this article, we explore the inevitable nature of conflict, the role of emotions in conflict, and the skills and strategies needed to build confidence and embrace conflict.

Why Active Listening Is Infinitely More Powerful Than Giving Advice

Why Active Listening Is Infinitely More Powerful Than Giving Advice

In today's fast-paced and interconnected world, the ability to communicate effectively is essential. However, most of us are often more focused on expressing our thoughts and providing solutions to others' problems than we are on truly understanding what they are saying. Contrary to popular belief, advising is not a form of listening. In fact, it can escalate a person’s frustrations and lead to conflict. As any good mediator will tell you, the best way to help others is often to stop giving advice and start actively listening. In this article, we will explore the power of active listening, the pitfalls of giving advice, and the various strategies you can employ to become a better listener.

Revolutionize Your Mediation Approach: Top 5 Trauma-Informed Practices to Use Now

Revolutionize Your Mediation Approach: Top 5 Trauma-Informed Practices to Use Now

Mediation offers countless benefits to parties in dispute, not the least of which is the potential to reach a mutual agreement. In some cases, however, the parties may be dealing with trauma, which impacts their ability to communicate effectively, trust others, and make decisions. Trauma-informed mediation, an emerging approach within the dispute resolution field, can help address these challenges by recognizing the impact of trauma on an individual’s capacity to participate in mediation. This article explores five trauma-informed practices mediators can use now, to revolutionize their mediation approach.

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